Have you ever held a mortgage, loan, credit
or store card?
You could be owed £1,000s in mis-sold PPI cover.
What is Payment Protection Insurance?
Payment Protection Insurance (PPI) was offered by the financial services industry to its customers as added security that if the borrowers fell ill or lost their jobs PPI would protect them and cover any losses they may incur.
Examples of financial agreements where PPI may have been offered:
- Personal / Bank Loans
- Car Finance
- Packaged Bank Accounts
- Catalogue / Store Cards
- Secured Loans
- Credit Cards
The History of PPI
It was not until 2005, when the Financial Services Authority took over the regulation of the sale of general insurance that the backlash against PPI gathered pace.
The City regulator said it planned to make PPI one of its immediate priorities and issued its first report on the product later that year. In the report, it identified poor selling practices and lack of compliance controls in PPI market following company visits and mystery shopping exercises.
By late 2006, the FSA began fining smaller companies for mis-selling and issued a further report finding more evidence of poor compliance. This led to 24 companies entering ‘enforcement procedures’ for PPI failings.
So, why are customers entitled to a refund?
As companies recognised how profitable the product (PPI) was, they began to push sales even though they were of questionable value for many customers. Concerns grew in 2008 after the consumers group Which? reported that one in three PPI customers had bought ‘worthless’ insurance..
Analysis has revealed that approximately £50 billion of PPI policies have been sold over the last 10-15 years.
A total of £406.7m was paid in June 2015 to customers who complained about the way they were sold PPI. This takes the amount paid out since January 2011 to £20.5bn. (www.fca.org.uk)
There still remains a lot to be claimed.
Does making a claim affect my relationship with the Bank?
Simply, no. The bank cannot penalise their customers for claiming back the money they have paid for this product. The Financial Ombudsman Service (FOS) have also made it quite clear that they enforce heavy fines for any banks that do attempt to sway or even bully customers into not pursuing a claim.
The FOS governs all UK banks, and they have instructed financial institutions to honour these claims where the account has been mis-sold.
How can we help?
We provide a professional service to help you claim back the maximum amount of compensation that you’re entitled to from PPI policies that have been mis-sold.
Our experienced personal claims experts can discuss any potential claim with you, with no obligation to proceed.